With over 22 years in the mortgage and finance industry, Mark brings unmatched experience, leadership, and passion to Mortgage Domayne. His journey began at just 19, when buying his first home sparked an enduring fascination with lending — and led him to ask his own broker for a job. The rest, as they say, is history.

Since founding Mortgage Domayne, Mark has built one of Australia’s most trusted and highly rated brokerages, driven by a commitment to service excellence and genuine client care. For him, the joy of helping someone secure their home never fades — each new approval feels as rewarding as the very first. He finds particular fulfilment in helping clients achieve what others said couldn’t be done.

Mark’s approach is defined by passion and education. He believes in empowering clients with knowledge and guiding them through every stage of the process with transparency and enthusiasm. His love for construction lending — and long-term partnerships with Australia’s leading builders and land developers — has positioned Mortgage Domayne as a standout in the new home lending space.

A firm believer that great brokers deliver on every promise, Mark leads by example: be available, communicate clearly, and always put the client first. His proudest achievements include building a high-performing team of passionate professionals and leading a brokerage that consistently ranks among the best in the country.

Outside of work, Mark is an early riser who finds calm by the beach, inspired by modern deconstructivist architecture and the insights shared on The Diary of a CEO and Huberman Lab podcasts. Above all, he credits his team as the driving force that motivates him to push harder every day.

Andrew is a dedicated Mortgage Broker at Mortgage Domayne, helping clients navigate the home loan process from start to finish — whether they’re buying their first home, refinancing, or building their dream property. With several years of experience across a wide range of lending scenarios, he brings a mix of technical knowledge, empathy, and clear communication to every client relationship.

Drawn to mortgage broking through his passion for helping people make confident financial decisions, Andrew thrives on simplifying complex processes and guiding clients through one of life’s biggest milestones. For him, nothing compares to seeing the excitement and relief on a client’s face when they secure their new home — it’s a reminder of why he loves what he does.

Specialising in construction loans, first home buyers, and refinancing, Andrew focuses on structuring loans that align with both short-term needs and long-term goals. His approach is personal, transparent, and grounded in integrity — he treats every client with the same care and honesty he’d offer to a friend or family member.

One of Andrew’s proudest moments was helping a new permanent resident couple secure a home for their family after being turned away by other lenders. Finding a solution and seeing them finally move in reaffirmed his belief that good brokers don’t just process loans — they change lives.

With more than 16 years in the mortgage and finance industry — including five dedicated years at Mortgage Domayne — Chantal brings deep expertise and a genuine commitment to helping clients secure the right lending solutions. Her passion for finance and problem-solving naturally led her to mortgage broking, where she thrives on creating pathways for clients to achieve their property goals.

Chantal is solution-focused and driven by impact. What she loves most about her work is helping clients put a roof over their heads and guiding them through major financial milestones with confidence. She specialises across all areas of lending, including first-home buyers, refinancing, investment loans, SMSF lending and townhouse construction.

Known for her customer-centric approach, Chantal leads with empathy, active listening and clear communication. She keeps clients informed at every step and takes the time to truly understand their needs and goals. One of her proudest recent achievements was securing finance for a townhouse construction after the client had been previously declined by their broker and lender — a reminder of the difference the right strategy and persistence can make.

Chantal believes empathy is the most important quality a mortgage broker can have, and she brings that value into every interaction. Her advice to first-time buyers is simple but powerful: save as much as you can, stay prepared, and lean on a broker who genuinely has your best interests at heart.

With over 10 years of experience in the mortgage and finance industry, Gagan brings a wealth of knowledge and a client-first approach to every lending scenario. He has helped clients across all stages of their property journey — from first home buyers to seasoned investors — structure smart, tailored finance solutions that align with their goals.

Driven by a passion for property and finance, Gagan entered mortgage broking to simplify the lending process and deliver genuine, outcome-focused results. He finds great satisfaction in helping clients achieve major milestones, whether it’s purchasing their first home or building wealth through investment.

Specialising in first home buyers, construction loans, refinances, and investment property strategies, Gagan takes a transparent and proactive approach to client relationships. He believes clear communication and attention to detail are key to making the process simple, stress-free, and rewarding.

A recent career highlight was helping a couple restructure multiple loans to fund a knockdown rebuild project — saving them thousands in interest and fees. For Gagan, integrity is the foundation of great mortgage broking: always acting in the client’s best interests and focusing on long-term relationships rather than one-off transactions.

With nearly eight years in the mortgage and finance industry — and over a decade prior in education as a secondary school teacher and senior leader — Jason brings a rare combination of expertise, empathy, and leadership to his role as Head of Broker at Mortgage Domayne.

Driven by a lifelong passion for property and investment, Jason was drawn to mortgage broking as a way to make a meaningful difference in people’s lives. His background in education gives him a natural ability to simplify complex processes, helping clients and team members alike navigate the world of lending with clarity and confidence.

Since joining Mortgage Domayne almost two years ago, Jason has been instrumental in shaping the direction and development of the broker team. Starting in a hybrid role as Head of Learning & Development, he has since stepped into his current leadership position, where he focuses on fostering growth, collaboration, and excellence across the business.

Jason takes pride in the culture of integrity and transparency that defines Mortgage Domayne. Under his guidance, the team continues to achieve outstanding results — particularly in the land and construction lending space — by putting clients first and maintaining open, honest communication at every stage of the journey.

As a leader, Jason believes the most important qualities in a great broker are dependability, adaptability, and a strong sense of urgency. He empowers his team to not only meet but exceed client expectations, ensuring every borrower feels informed, supported, and confident from first contact through to settlement and beyond.

With over 21 years of experience in the finance industry — across both overseas and local banking — Joseph brings deep expertise and a client-first mindset to his role at Mortgage Domayne. Over the past five years as a mortgage broker, he has drawn on his strong foundation in banking, credit, and customer service to deliver tailored lending solutions that make a genuine difference.

Joseph was drawn to mortgage broking because it allows him to combine his analytical skills with his passion for helping people achieve their financial goals. He finds great satisfaction in guiding clients through one of life’s biggest milestones — home ownership — and takes pride in simplifying complex lending scenarios while ensuring clients feel informed and confident throughout the process.

Specialising in first home buyers, refinancing, and investment loans, Joseph provides strategic advice designed to fit each client’s goals and long-term plans. His strength lies in balancing clear communication with genuine empathy — understanding each client’s situation and crafting solutions that are practical, sustainable, and stress-free.

For Joseph, the most important quality a mortgage broker can have is trustworthiness. He believes in being transparent, responsive, and proactive — ensuring every client receives honest advice and exceptional service from start to finish.

With four years of experience in the mortgage and finance industry, Karim combines deep technical understanding with a people-first approach to deliver tailored lending solutions for every client. His path into mortgage broking was driven by a strong interest in property and finance — and a passion for helping people make informed, life-changing decisions.

Karim specialises in construction lending across all levels — from first home buyers to seasoned investors and high-end knock-down rebuilds. He takes pride in turning complex financial scenarios into smooth, successful outcomes, often helping clients who were previously told “no” finally secure their dream home. For Karim, there’s no greater satisfaction than seeing a client achieve what once felt impossible.

His approach is centred on genuine relationships, transparency, and trust. He invests time in understanding each client’s goals, simplifying the lending process, and providing clear, consistent communication every step of the way. Karim believes that great brokers are defined by their ability to be both solution-focused and adaptable — recognising that no two clients are ever the same.

A recent highlight of his career involved helping an experienced investor expand their portfolio by structuring finance for two new development projects — a result achieved through strategic planning, detailed policy knowledge, and unwavering commitment. It’s this dedication to excellence and client care that makes Karim an integral part of the Mortgage Domayne team.

As Settlements Team Leader at Mortgage Domayne, Katerina oversees the smooth and efficient completion of the loan process, ensuring every client’s settlement runs seamlessly from start to finish. Her role involves coordinating with lenders, solicitors, and clients to maintain clear communication, timely execution, and an exceptional experience at every stage of the journey.

With over six years of experience in the finance industry, Katerina has developed strong expertise across lending and customer service before stepping into leadership. She combines her attention to detail with a passion for helping clients achieve their property goals — guiding her team with professionalism, empathy, and precision.

Katerina finds great satisfaction in being part of the home ownership journey and seeing the excitement on clients’ faces when settlement day arrives. She’s equally passionate about mentoring her team and improving internal processes to deliver faster, smoother, and more rewarding outcomes for clients.

Her work style is proactive, organised, and solution-focused. She believes that great results come from teamwork, communication, and adaptability — qualities that helped her lead her team through a high-volume period while maintaining outstanding turnaround times and client satisfaction.

An early bird at heart, Katerina starts her day with a plan and a good coffee. Outside of work, she enjoys open spaces and dreams of a home on a large block of land — the perfect place for family, friends, and plenty of room to unwind.

With over five years of experience in the mortgage and finance industry, Kelvin brings a meticulous and people-first approach to every client he works with. As a Credit Analyst at Mortgage Domayne, he specialises in assessing and structuring home loan applications — helping clients secure financial solutions that align with their goals, lifestyle, and long-term aspirations.

Kelvin’s journey into finance was driven by his love of numbers, problem-solving, and a genuine desire to make a difference in people’s lives. Whether it’s helping a first-time buyer achieve home ownership or guiding clients through complex lending scenarios, he finds purpose in creating clarity and confidence in what can often be a stressful process.

His approach is built on communication, transparency, and empathy. Kelvin takes the time to truly understand each client’s story, tailoring his recommendations to fit their individual circumstances. This dedication recently shone through when he went above and beyond to save a client’s settlement from falling through — coordinating across multiple parties to ensure a successful outcome under tight deadlines.

What sets Kelvin apart is his commitment to relationships. At Mortgage Domayne, he embodies the team’s client-first culture — going beyond loan processing to build lasting trust and deliver an experience that leaves clients feeling supported, informed, and genuinely cared for.

As Executive Assistant to Managing Director Mark Polatkesen, Madison plays a vital role in keeping Mortgage Domayne running smoothly and efficiently. She manages Mark’s schedule and meetings, coordinates his interstate and overseas travel, oversees correspondence, prepares reports, and provides administrative support wherever needed to ensure daily operations flow seamlessly.

With over a year and a half of experience in the finance industry supporting senior executives and directors, Madison brings a structured, proactive, and detail-driven approach to her work. She thrives in fast-paced, high-volume environments and takes pride in helping leadership stay organised and focused on strategic priorities.

For Madison, the most rewarding aspect of her role is supporting Mark in managing his dynamic workload—ensuring his day is efficient, productive, and stress-free. She values being part of a driven team that operates at a high standard and contributes to the continued success of Mortgage Domayne.

Her work style is task-oriented and methodical. Each day begins with a clear plan and prioritised to-do list, allowing her to manage deadlines effectively and maintain a high level of accuracy and professionalism across every responsibility.

With seven years of experience in the mortgage and finance industry, Manish brings a strong blend of financial expertise, problem-solving ability, and genuine client care to his role as Mortgage Broker at Mortgage Domayne. His passion for property and finance developed early, and he naturally found himself helping friends and family navigate financial decisions — making mortgage broking a seamless next step in his career.

Manish finds immense fulfilment in helping clients realise their home ownership goals. Whether working with first-time buyers or seasoned investors, he thrives on simplifying the lending process, identifying the right solutions, and guiding clients with clarity and confidence. Seeing the relief and excitement when clients understand that their goals are truly attainable is what motivates him every day.

Specialising in first home buyers, refinances, and debt-consolidation strategies, Manish takes a thorough and education-focused approach. He ensures clients understand their budget, lending capacity, and long-term financial position before making decisions — empowering them to move forward with certainty. He believes Mortgage Domayne stands out for its long-term client relationships, personalised service, and commitment to providing tailored solutions, not one-size-fits-all loan options.

Manish describes his work style as honest, straightforward, and client-first. He takes the time to understand each client’s situation, offers clear guidance, and remains proactive throughout the journey. A recent career highlight involved helping a young couple secure their first home after several lender rejections — a powerful reminder of the impact that persistence, strategy, and true customer advocacy can have.

Outside of work, Manish is an early bird who enjoys coastal living, prefers a relaxed coastal-retreat home style, and stays fuelled with his favourite snacks — always close by, and always healthy.

With a background in business and economics, Mitch brings both analytical skill and a practical mindset to his role as Senior Mortgage Broker at Mortgage Domayne. Over the past two years in the mortgage and finance industry, he has built a reputation for his transparent communication style and his commitment to putting clients first — always.

Mitch is passionate about helping clients understand their lending prospects and works closely with them to develop tailored, sustainable solutions for even the most complex scenarios. Specialising in all areas of residential lending, he takes a hands-on approach to educating clients, ensuring they not only secure the right loan but also gain a clearer understanding of their financial position and long-term goals.

His philosophy is simple: transparency builds trust. Mitch believes that open and honest conversations lead to better outcomes, stronger relationships, and more confident decisions. It’s this integrity, combined with his technical knowledge and customer-first mindset, that makes Mitch a valued member of the Mortgage Domayne team.

With more than a decade of finance experience across New Zealand and Australia, Narinder brings strong lending and credit expertise to his role as Mortgage Broker at Mortgage Domayne. Beginning his career as a Credit Manager before transitioning into broking, he combines technical knowledge with a calm, solutions-driven approach that helps clients feel supported from start to finish.

Narinder is passionate about guiding clients toward home ownership — whether it’s a first-home buyer navigating the process for the first time or someone with a complex scenario needing a tailored solution. While he specialises in construction lending, he confidently manages all types of residential loans and helps clients make the most of government incentives where possible.

His approach is grounded in transparency and education. Narinder takes the time to explain the “why” behind every step, ensuring clients feel informed and confident in their decisions. One of his proudest moments was helping a client secure finance after being declined by three lenders — a reminder of the impact a determined and knowledgeable broker can make.

Narinder values trust and long-term relationships, believing that genuine care and clear communication are key to delivering exceptional outcomes.

Nishita is a dedicated Credit Analyst at Mortgage Domayne, supporting the team with loan assessments, client communication, and ensuring each application progresses smoothly from submission to settlement. With two years of experience in the mortgage and finance industry — and seven years in customer service across various sectors — she brings strong attention to detail, empathy, and a people-first approach to her work.

Her passion for finance grew from her desire to help people reach major life milestones. Combining her customer service background with her interest in numbers and problem-solving, Nishita finds real purpose in helping clients move onestep closer to their property goals. She enjoys the variety of scenarios she encounters daily and loves seeing the collective effort of the team come together when clients settle on their dream homes.

Nishita believes Mortgage Domayne’s supportive and collaborative culture sets it apart. Being part of a team that genuinely cares about delivering exceptional outcomes motivates her to continue growing, learning, and contributing meaningfully to each client experience.

Organised, proactive, and people-focused in her approach, Nishita values clear communication and staying ahead of deadlines — especially in fast-paced lending environments. A recent career highlight was successfully coordinating a complex refinance involving multiple lenders, ensuring timelines were met and the client felt informed and supported throughout the process.

Pat is a dedicated Mortgage Broker at Mortgage Domayne, bringing a strong client-first approach and a genuine passion for helping people achieve their property goals.With over two years in the mortgage and finance industry — and the last six months as part of the Mortgage Domayne team — Pat has quickly become known for his problem-solving skills, clear communication, and commitment to client success.

Drawn to mortgage broking for its blend of analytical thinking and people-focused service, Pat finds purpose in delivering real, tangible outcomes for his clients. Whether guiding first home buyers through the excitement of purchasing their first property or structuring complex construction loans, he prides himself on offering solutions that are both strategic and personal.

One of Pat’s proudest achievements was helping clients with multiple credit defaults refinance their home loan in time to pay for their wedding — a challenge that required creativity, determination, and expert knowledge of lender policies. It’s moments like these that fuel his passion for the industry and his drive to make a meaningful impact.

Pat believes great brokers are defined by their accessibility, communication, and expertise. For him, success means ensuring every client feels supported, informed, and confident — from the very first meeting to settlement and beyond.

With eight years of experience in the mortgage and finance industry, Ranjan brings dedication, focus, and a personal touch to every client he works with. As a Mortgage Broker at Mortgage Domayne, he helps clients secure the right finance solutions for their home or investment goals — from first-time buyers to seasoned investors.

Ranjan was drawn to mortgage broking for the opportunity to work independently while helping people achieve meaningful milestones. He finds great satisfaction in guiding clients into their first home or setting them on the path toward building their investment portfolio.

Specialising in all areas of residential lending, Ranjan takes a relationship-driven approach. He believes in meeting clients face-to-face whenever possible, fostering trust and understanding through genuine connection. For him, great service means exploring every possible option — no matter the loan size — and staying committed until the job is done.

Known for his reliability and integrity, Ranjan lives by the simple advice he often gives first-time buyers: stay within your budget. His grounded, client-first approach ensures that every recommendation he makes supports both immediate needs and long-term stability.

With over a decade in the mortgage and finance industry, Vanessa brings a wealth of experience, leadership, and precision to her role as Operations Manager at Mortgage Domayne.

Starting with the business in 2015 as a Loan Processor, Vanessa quickly established herself as a cornerstone of the operations team. Her strong background in administration — developed through roles at top-tier firms Blake Dawson Waldron (now Ashurst) and PricewaterhouseCoopers — gave her the foundation to streamline systems, enhance efficiency, and foster growth within the organisation.

Since stepping into management in 2021, Vanessa has overseen the expansion of the operations team from six to thirteen, while also supporting broker training and professional development. Her leadership style blends structure with empathy, ensuring both team and client needs are met with care and attention to detail.

Vanessa is driven by a deep appreciation for the importance of customer service and believes that every client, no matter their financial circumstances, deserves a solution-focused approach and a clear path to achieving their goals.

Dineth brings a thoughtful, client-first approach to mortgage broking, combining a strong interest in financial analysis with a genuine passion for helping people make confident decisions.

With a focus on first-home buyers and investment lending, Dineth is known for simplifying the lending process by providing clear guidance and tailored solutions that align with each client’s goals. His advice is simple: start with a clear plan early tomake the journey smoother and more manageable.

Taking a practical and transparent approach, Dineth works closely with clients to understand their financial position and support them every step of the way. A recent highlight includes helping a client who was close to giving up on their first home dream, ultimately finding a solution that made it possible.

At Mortgage Domayne, the focus is on personalised service and long-term relationships — delivering tailored outcomes rather than one-size-fits-all solutions.

Outside of work, Dineth enjoys spending time by the beach, listening to podcasts, and keeping things balanced with a good coffee nearby.

Kiran brings a thoughtful, solutions-driven approach to mortgage broking, backed by 5 years of experience in finance and lending. With a background in Electrical Engineering, Kiran combines strong analytical thinking with a genuine passion for helping clients navigate complex lending scenarios.

With a focus on first-home buyers, refinancing strategies, and investment lending, Kiran is known for finding pathways forward — particularly for clients who may have previously been told “no.” Building clear plans and uncovering tailored solutions is at the core of every client interaction.

Kiran’s approach begins with listening — taking the time to understand each client’s goals, circumstances and the reasoning behind their decisions. Every solution is carefully structured to align with both immediate needs and long-term financial outcomes. The advice is simple: do your homework early and engage with your broker from the start to avoid surprises later.

A defining career moment was returning to mortgage broking after time in the corporate world — a move that reinforced a strong passion for helping clients and delivering meaningful outcomes. At Mortgage Domayne, that same dedication carries through, with a focus on fast, tailored solutions and genuine client support.

Outside of work, Kiran enjoys the calm of the countryside, reading spiritual literature, and starting the day early. A daily essential? A water bottle is always close by.

Karan takes a straightforward, people-first approach to mortgage broking, with a strong focus on making the home loan process feel clear and manageable. With around four years of industry experience, he has built a solid reputation for honest communication, reliability, and helping clients make confident, informed decisions.

He works closely with first home buyers and clients looking to refinance, structuring loan solutions that support both immediate needs and long-term goals. Karan believes that when clients truly understand their options, they feel more in control — and that’s where better outcomes begin.

Known for his approachable and transparent style, Karan creates a comfortable space for clients to ask questions and take things at their own pace. One of his most rewarding experiences has been helping a couple purchase their first home sooner than they thought possible, turning what once felt out of reach into a real milestone.

He is passionate about building genuine relationships and tailoring solutions that reflect each client’s unique situation, rather than taking a one-size-fits-all approach.

Outside of work, Karan enjoys spending time in the countryside, unwinding by the coast, and staying consistent with simple routines — usually with a good podcast or music to unwind.